Frequently Asked Questions

How do I book exhibition tickets for Treasure Ships?

Exhibition tickets can be purchased online here, through Ticketek agencies or by phone 13 28 49, and in person at the Gallery’s Ticketing and Information desk.

How much are booking fees?

Booking fees (Service fees) are a combination of the payment processing fee and the fee set by the ticketing system supplier to cover the costs associated with running the ticketing service.
The booking fees are based on the price of the ticket and are set per ticket not per transaction.

How do I get a receipt for my ticket purchase?

Your ticket is your receipt. Please retain it for proof of purchase.

How do I receive tickets purchased online?

Once your payment has been processed, you will receive a confirmation email with your ticket purchase in a pdf format. Please print your pdf ticket prior to your visit and present it upstairs at the exhibition entrance for entry. Alternatively, you can present your pdf ticket on your smart phone or device at the time of your visit.

How do I enter the exhibition?

With your printed or smart phone ticket in hand, proceed upstairs to have your ticket scanned at the exhibition entry point.

Are tickets timed or dated?

Standard exhibition tickets are valid for one-off entry during the exhibition season. Once you’re inside the exhibition there is no time restriction during the Gallery’s opening hours of 10am-5pm. Last entry to the exhibition is at 4.30pm. During peak viewing times entry may be subject to exhibition capacity.

Do I need a ticket for the rest of the Gallery?

Entry to the Art Gallery of Western Australia is free. Donations are encouraged and gratefully accepted. Admission fees apply to the Treasure Ships exhibition and special events as specified at the point of purchase.

Is ID is required for concession tickets?

The purchase of concession tickets requires the presentation of a valid membership or ID card. Accepted Australian Government Concession cards include Healthcare, Veteran, Senior, Pension, Disability and Carer cards. Students require ID proof of full-time status. Proof of concession must be carried at all times at the venue and presented if required.

Is a group discount available?

Groups of 8 or more people receive a discount. Applicable to Adult and Concession tickets only. Group tickets can be purchased online here, through Ticketek agencies or by phone 13 28 49, and in person at the Gallery’s Ticketing and Information desk.

To book a guide for your group please email educate@artgallery.wa.gov.au or phone +61 9492 6644 to arrange. This service is free and a minimum of two weeks’ notice is required.

How do I book for a school group?

All school groups must must contact the Gallery first. Bookings and school enquiries email educate@artgallery.wa.gov.au or phone +61 8 9492 6644.

Please visit the Learning section of the website for more information.

 

Image detail: Francesco Fieravino, called il Maltese, Italy, c.1610-1660, 'St Cecilia: an allegory of music', c.1650, Rome, oil on panel, 130.0 x 92.0 cm; Promised gift of private collector, Sydney, Art Gallery of South Australia, Adelaide.